Answers to Common Guest Questions

Plan your upcoming visit with confidence by reading our helpful FAQs regarding check-in, policies, and property features. For specific inquiries, feel free to visit our Contact Us Page or review our Amenities Page.

What are the check-in and check-out times in Palm Springs?

Standard check-in begins in the afternoon, and check-out is required by late morning. For specific timing details or early requests, please visit our Contact Us Page.

How can guests book a room or bungalow in Palm Springs?

Reservations can be made easily online by selecting your preferred room category and dates through our All Rooms Page.

What cancellation policies apply for stays in Palm Springs?

Our cancellation guidelines vary depending on the selected rate and season. Please review our Refund Policy Page and Terms and Conditions Page for complete details.

Is parking available for visitors staying in Palm Springs?

Convenient guest parking is available on-site for all registered visitors. If you have additional questions regarding your stay, feel free to check our All Blogs or reach out directly.